89vd Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how 89vd ("we", "us", "our") collects, uses, stores, shares and protects personal information obtained from users ("you", "your") of the 89vd platform at https://89vd.club (the "Platform"). By registering an account or using the Platform in any way, you acknowledge that you have read and understood this Policy and consent to the practices it describes.

This Policy applies to all personal data processed by 89vd in connection with your use of the Platform, including data collected during registration, deposits, gameplay, withdrawal requests and customer support interactions. It should be read alongside the 89vd Terms and Conditions, which govern the overall contractual relationship between you and 89vd.

2Information We Collect

The following table summarises the categories of personal data 89vd collects, the source of that data, and the primary purpose for which each category is collected:

We do not collect sensitive personal data such as health records, biometric data, or political opinions. Where we ask you to provide identification documents for KYC purposes, those documents are processed solely for identity verification and are not retained beyond the period necessary for that purpose.

3How We Use Your Information

89vd uses your personal data only for the purposes for which it was collected and for compatible purposes that you would reasonably expect. Specifically, we use your information to:

• Create and manage your account, verify your identity, and fulfil our obligations under these Terms and applicable law, including age and identity verification requirements.
• Process your financial transactions, including deposits via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to facilitate withdrawal requests to your registered payment method.
• Provide customer support, including responding to queries submitted via email and investigating complaints or disputes in connection with your account or transactions.
• Monitor and detect fraud, money laundering, bonus abuse and other prohibited activities, and to take appropriate action where such activity is identified, including account suspension and referral to authorities.
• Enforce our responsible gaming obligations, including monitoring gambling patterns for signs of problem gambling and proactively reaching out to players who may need support.
• Improve and personalise the Platform, including analysing usage patterns to develop new features, optimise existing games, and tailor content and promotions to your interests and preferences.
• Send you promotional communications about bonuses, new games, seasonal offers, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time by contacting our support team.

4Legal Basis for Processing

Every processing activity 89vd carries out in relation to your personal data is grounded in one or more of the following legal bases:

• Contractual necessity: processing required to fulfil the contract between you and 89vd, including account creation, transaction processing, and customer support.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering obligations, KYC requirements, and responsible gaming mandates.
• Legitimate interests: processing carried out for the purpose of fraud detection, platform security, service improvement and responsible gaming monitoring, where those interests are not overridden by your fundamental rights.
• Consent: where we process data for marketing and promotional communications, we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing already carried out.

5Sharing Your Information

89vd does not sell your personal data. We may share your information with carefully selected third parties only in the following circumstances, and only to the extent strictly necessary for the stated purpose:

• Payment processors and mobile wallet operators: we share your financial and identity data with bKash, Nagad, Rocket, Upay, and card payment processors to the extent required to process your transactions securely.
• Identity verification providers: where enhanced KYC checks are required, we may share identification documents and data with third-party identity verification services engaged by 89vd for that purpose.
• Game and technology providers: our Platform relies on third-party game studios and technology infrastructure providers. These providers may receive technical and usage data necessary for game delivery, but they do not receive your full identity or financial data.
• Law enforcement and regulatory authorities: we may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where we reasonably believe disclosure is necessary to prevent or detect crime, including fraud and money laundering.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 89vd's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified via your registered contact details before any such transfer takes effect.

6Cookies and Tracking Technologies

89vd uses cookies and similar tracking technologies to ensure the Platform functions correctly, to secure your session, and to understand how users interact with the site. The following types of cookies are used:

• Strictly necessary cookies: required for the Platform to function, including session authentication, security tokens, and fraud-detection signals. These cannot be disabled without impairing your ability to use the Platform.
• Functional cookies: store your preferences such as language selection, display settings, and recently played games so the Platform remembers your choices between sessions.
• Analytics cookies: collect aggregated, anonymised data about how users navigate the Platform, which pages are most visited, and where technical errors occur. This data is used solely to improve site performance and user experience.
• Session security cookies: short-lived tokens that protect your active session from hijacking and cross-site request forgery attacks. These expire automatically when you log out or close your browser.

Most mobile browsers allow you to control cookie settings through your browser preferences. Please note that disabling cookies other than strictly necessary ones may affect the functionality and personalisation features of the 89vd Platform.

7Data Retention

89vd retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: retained for the duration of your active account. Following account closure, identity and financial records are retained for a minimum of 5 years to satisfy anti-money laundering and regulatory obligations.
• Transaction records: retained for a minimum of 5 years following the date of the transaction, consistent with financial record-keeping requirements.
• Customer support correspondence: retained for 3 years following the resolution of the relevant query or complaint, to enable us to handle any related follow-up enquiries.

When personal data is no longer required and no legal obligation requires its retention, 89vd will securely delete or anonymise it so that it can no longer be associated with any individual.

8Data Security

89vd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security programme includes:

SSL/TLS encryption for all data in transit between your device and our servers; access controls that restrict data access to authorised personnel on a need-to-know basis; regular security reviews of our systems and third-party service providers; and automated monitoring for suspicious activity patterns that could indicate a data breach or account compromise.

9Your Data Rights

You have the following rights in relation to the personal data that 89vd holds about you. To exercise any of these rights, please contact us at [email protected] with a clear description of your request:

• Right of access: you may request a copy of the personal data 89vd holds about you, together with information about how it is being used.
• Right to rectification: you may request correction of any inaccurate personal data we hold about you, or completion of any incomplete data.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and no legal obligation requires its retention.
• Right to restriction: you may request that we limit our processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to our processing it.
• Right to object: you may object at any time to our processing of your personal data for marketing purposes. You may also object to processing based on our legitimate interests, in which case we will assess whether our interests are overridden by your rights.
• Right to data portability: where processing is based on your consent or on a contract between you and 89vd, you may request that we provide your personal data in a structured, commonly used and machine-readable format.

We aim to respond to all data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day period.

10Children's Privacy

The 89vd Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you believe a person under 21 has provided personal data to 89vd, please contact us immediately at [email protected] so that we can take prompt action to delete the relevant information and close the account.

11Third-Party Links

The 89vd Platform may from time to time contain links to third-party websites or services. These links are provided for your convenience only. 89vd has no control over the content, privacy practices or data-handling policies of any third-party site and accepts no responsibility or liability in connection with them. We strongly encourage you to read the privacy policy of any third-party site you visit before providing any personal information.

12Changes to This Policy

89vd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations or the structure of the Platform. Where material changes are made — meaning changes that significantly affect your rights or the way we use your data — we will notify you via your registered contact details no less than 7 days before the revised Policy takes effect.

Non-material changes such as typographical corrections, clarifications or contact detail updates will take effect upon publication without prior notice. The date shown at the top of this Policy reflects the most recent revision. Your continued use of the Platform following any update to this Policy constitutes acceptance of the revised terms.

13Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 89vd handles your personal information, please contact our support team. All privacy-related requests will be acknowledged within 24 hours and resolved as promptly as possible.